26 Jun What to Do When Your Website is Down?
Any website owner knows that a web hosting provider is needed to have their websites be accessed online. These providers have many servers housed in special facilities known as data centers to be able to give their customers the services that they’ve paid for.
Your website will be accessible online just so long as the server that your website is in is running in tip-top condition.
However, you might experience a website crash or the person’s inability to access the website due to a couple of reasons. Although your web hosting company definitely has something to do with this; there are also other culprits to blame as well.
A website that is down could potentially lose thousands of people who might want the content or the products that you are selling them. That is why it is important that you keep your website up at all times no matter what time of the day it is.
If you are a website owner and you are experiencing a website crash, what are the things that you can do?
Talk to Your Web Hosting Provider
The first thing that you need to do in the event of a website crash is to contact your web hosting provider. They will be the ones to assist you at this time and they are the first ones you need to contact mainly because they are maintaining the server that your website happens to be on.
That being said, if you are talking to your hosting service company, make sure that you get ready with the information that they need, including the account name, account number, and a detailed description of the crash- including what time it happened, what specific instance could have triggered it, etc.
Improve Your Website
Look, a website crash is not entirely your web hosting company’s fault. If anything, what crashed your website is probably something faulty that is implemented on your page.
Having said that, you may want to look at all of your website’s elements to see if anyone of them could be causing the crash. A faulty script or a non-optimized content might be the culprit.
It would be best to hire a web developer to fix this as this can be quite complex for the layman to handle.
Get a CDN
CDN stands for Content Delivery Network and it is a system where the servers that are scattered all around the world the constitute the entire network will work together to deliver web pages to the people that want to access them.
Getting a CDN means that it greatly diminishes the strain that is placed on your web hosting provider’s servers, thus making sure that your website is up and running for a longer period of time.
Although this is an added expense, doing this will ensure that your website can be accessed at any time. This is worth considering, especially if you are running an online store.